ABOUT ME

Jasmine Ramratan, CD, RMC, CPHR

Chief Administrative Officer at Complete Diving Systems Inc.

 Experience

Chief Administrative Officer
January 2017 – Present

Complete Diving Systems Inc. is a tech start-up in Edmonton that integrates cutting edge technology into dive systems to modernize and revolutionize the way the world scuba dives. CDS is currently developing recreational dive products and is growing based on the agile start-up methodology.

As the CAO my role is to enable to full realization of the company’s vision by putting in place the business processes required for success.

CDS is actively seeking capital investment and strategic partnerships in order to grow.

Board of Directors Vice Chair and Treasurer at Courageous Companions
2015 – Present

Courageous Companions is a registered charity which provides quality trained certified Service Dogs to Military Veterans and First Responders who suffer with physical and/or psychological operational injuries as a result of their service.

Roles and Responsibilities:
– Assisting in the steering of the Board of Directors and CC volunteer organization
– Actively involved in running fundraising campaigns
– Providing strategic direction for the internal and external Communications Strategies, social media strategies, community outreach. – Pursuing strategic partnerships

Successes include:
– Secured a $120K Advertising Grant
– Fostered strategic partnership with Learn Photography Canada as a corporate sponsor

Mission Support Element Commander at Department of National Defense – Canadian Forces
July 2015 – December 2016 (1 year 5 months)

– Senior manager and leader of a diverse team of 90+ personnel across a wide range of support functions to provide all required administrative, financial, logistics and engineering support

– Leader of a high readiness organization whose mandate is to deploy into austere environments to enable the Royal Canadian Air Force to fly air operations missions.

– Deployed on multiple operations and exercises in a results-oriented role, achieving success Recognized at the Command level for excellence in planning and leadership in support of the mission

Wing Administration Officer (Director HR, 9 Wing) at Department of National Defence
June 2012 – July 2015 (3 years 1 month)

As a member of the 9 Wing Gander Executive Management Team, I provided leadership and direction to the development and implementation of strategic objectives (operational and HR) in support of the attainment of the organization’s operational objectives. I was also responsible for the team that supported the approximately 400 employees within Canadian Forces Base 9 Wing Gander and sub organizations.

I oversaw the development and implementation of HR programs and policies for units across Newfoundland. I provided direct leadership to a staff of eight HR professionals and acted as the senior HR policy adviser to the Commander (ie CEO) on all core areas of HR professional capabilities.

With full HR accountability in the Region, my HR program delivery responsibilities included: Labour Relations; Staffing; Recruiting; Conflict Resolution and Mediation Services; Employee Assistance Counselling and Program Coordination; Training and Learning; Legislative programs including Employment Equity, Official Languages, Ethics training, and Harassment Prevention; Workforce Planning; Performance Management; Occupational Health and Safety; Leadership and Organizational Development; Change Management; Compensation and Benefits administration. My staff budget was $2.1 million.

With full financial accountability within my organization, I was responsible for: financial controlling, expenditure planning, initiation and management, revenue and accounts payable management, budgeting, in-year cash forecasting, business planning, project management, and funding proposals. My operations and maintenance budget was $300K.

Deputy Personnel Services Officer (Deputy Director, Personnel Services)
August 2009 – June 2012 (2 years 10 months)

Second-in-command of a large human resources focused organization comprised of over 250 personnel: 120 unionized and 30 non-unionized civilian employees, and 100 military members.

Managed all Canadian Forces human resources policies and applications within the organization, including: employee and labour relations; investigations, grievances, and disciplinary processes; personnel appraisals; performance measurement; performance management; coaching, mentoring, and training; harassment prevention; compensation and benefits, and staff recruitment.

Oversaw all financial management functions for the organization, including: purchasing and life cycle management, revenue and accounts payable, cash forecasting, and business planning.

Founder and Owner
March 2007 – November 2009 (2 years 8 months) Founder of Winnipeg Pet Sit!

Founder/owner/operator of a home-based pet sitting business that provided reliable pet sitting services to clients in the Winnipeg area. With 5 employees, Winnipeg Pet Sit! served all areas of the city.

Skills gained as a small business owner/operator include: website development, advertising, staffing and hiring, payroll, tax filing, billing, accounting, Worker’s Compensation and Benefits, customer service.

Deputy Administration Officer 402 Squadron at Department of National Defence
July 2008 – August 2009 (1 year 1 month)

– Managed operating budget and prepared financial forecasts.

– Oversaw a team of HR professionals and administration clerks in order to provide administrative support services to a unit of over 200 personnel.

– Managed and handled confidential information.

– Prepared materials including presentations, organizational charts, excel spreadsheets, meeting minutes, and various formats of official correspondence.

– Liaised with all levels of management within the 17 Wing organization.

– Special Projects Coordinator. Effectively managed special projects including acting as the coordinator for VIP visits and unit events

Executive Assistant to 17 Wing Commander at Department of National Defence
September 2007 – September 2008 (1 year)

As the Executive Assistant to the 17 Wing Commander (CEO) I provided administrative support in the following key areas:

Administrative Support:
– Managed and coordinated confidential information.

– Prepared materials including presentations, organizational charts, excel spreadsheets, meeting minutes, and various formats of official correspondence

– Experience in using best judgment and initiative in determining follow up actions to ensure that all aspects of the position are completed efficiently and effectively.

– Muti-tasked a wide-variety of daily activities for the Commander and Executive staff, ie., travel arrangements, calendar management, expense reconciliations, budgetary activities, report generation/creation and acting as a personal assistant when necessary.

– Liaised with all levels of management within the 17 Wing organization.

Budget Coordinator:

– Responsible for preparation of the annual operating budgets for the Executive Team including reviewing and monitoring operating expenses for review by the Commander.
– Experience in expense accounting and general ledger maintenance, including ability to draft operating budgets and prepare forecasts.

Special Projects:

– Effectively managed special projects including acting as the coordinator for VIP visits.

Education

Chartered Professional in Human Resources (CPHR)
Chartered Professional in Human Resources (CPHR), Human Resources Management/Personnel Administration, General, 2011 – 2017

Athabasca University
Human Resources Management/Personnel Administration, General, 2013 – 2017

Royal Military College of Canada/Collège militaire royal du Canada
Bachelor of Science (BSc), Physics – Space Science, 2002 – 2006

Honours and Awards

Task Force Commander Commendation
Aug 2016 Task Force Commander – Joint Task Force Rim of the Pacific

Canadian Forces Decoration (CD)
Jun 2014  honor issuerCanadian Armed Forces
Awarded for 12 years of distinguished service to the Canadian Armed Forces.

Task Force Commander Commendation
Oct 2012  Canadian Forces
Awarded for excellence in HR service delivery in an international deployed operation.

NATO Service Medal
Sep 2012  Canadian Forces
Awarded for service in an international deployed mission in support of a NATO operation.

Padré Ferguson Shield of Duty
May 2006  Canadian Forces
The Padre W.A. Ferguson Shield of Duty is awarded to one Officer Cadet in a graduating class who best exemplifies the qualities of civic duty that are the hallmark of a Royal Military College graduate, through contributions to the College, the Club, and his/her community.

Languages

English – Native Language Proficiency
French – Native Language Proficiency
Spanish – Intermediate Language Proficiency
German – Beginner Language Proficiency